Welcome to Cerave Shop! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or making purchases on Cerave Shop (newmakeupdeals.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for browsing, creating an account may be necessary for certain features. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

2.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to any part of our website
  • Interfere with the proper functioning of our website
  • Submit false or misleading information
  • Use automated systems to extract data from our website

3. Products and Services Description

3.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we cannot guarantee that all information is entirely accurate, complete, or current. If a product offered on our site is not as described, your sole remedy is to return it in unused condition.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and refund any payments made for that item.

3.3 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect orders that have already been confirmed.

4. Order and Payment Terms

4.1 Order Process

Placing an item in your cart does not reserve that item. An order is only confirmed when we send you an order confirmation email. We reserve the right to cancel any order for any reason, including suspected fraudulent activity.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely through our payment partners. We do not store your complete payment card details on our servers.

4.3 Order Processing and Shipping

Orders are processed within 1-2 business days after payment confirmation. We offer two shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after dispatch

Delivery times are estimates and may vary based on destination, customs processing, and seasonal demand. We ship worldwide except to select remote areas and certain Asian countries not served by our carriers.

4.4 Customs and Import Duties

International customers are responsible for any customs duties, taxes, or import fees that may apply to their orders. These charges are not included in our product prices or shipping costs.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days from the date you receive your items. To be eligible for a return:

  • Items must be in original, unopened condition with seals intact
  • Products must be in their original packaging
  • A receipt or proof of purchase is required
  • Items must be returned in resalable condition

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns or exchanges for:

  • Opened skincare products
  • Used makeup items
  • Personal care tools that have been unsealed
  • Opened cosmetic products where hygiene cannot be guaranteed
  • Final sale items clearly marked as non-returnable

5.3 Return Process

To initiate a return:

  1. Email our customer service team at [email protected] within 15 days of receiving your order
  2. Wait for authorization – our team will email you a Return Authorization Number within 1-2 business days
  3. Package your items securely in their original packaging with the original invoice
  4. Ship your package to our fulfillment center at: Cerave Shop Returns, 518 Saint Francis Way, Milwaukee, WI 53226 USA

5.4 Refunds

Once we receive your return, please allow:

  • 3-5 business days for processing and inspection
  • Additional 5-10 business days for the refund to appear in your original payment method

Original shipping costs are non-refundable, unless the return is due to our error. Return shipping costs are the responsibility of the customer.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Cerave Shop or our content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Cerave Shop.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use the content of this website without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Cerave Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of or inability to access or use the service
  • Any conduct or content of any third party on the service
  • Any content obtained from the service
  • Unauthorized access, use, or alteration of your transmissions or content

In no event shall Cerave Shop’s aggregate liability exceed the amount you paid Cerave Shop in the past six months for the services giving rise to the claim.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions.

Any dispute arising from these Terms and Conditions or your use of our website shall be resolved through informal negotiations. If informal negotiations fail, the dispute shall be submitted to binding arbitration in Milwaukee, Wisconsin.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. If we make changes, we will post the revised Terms and Conditions on our website and update the “Last Updated” date. Your continued use of our website after any changes indicates your acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: