Delivery Information
At Cerave Shop, we understand that receiving your beauty essentials promptly and securely is just as important as choosing the right products. That’s why we’ve designed a delivery process that is reliable, transparent, and tailored to meet your needs, no matter where you are in the world. Our goal is to make your shopping experience seamless, from the moment you place your order to the day it arrives at your doorstep.
Shipping Options
We offer two convenient shipping methods to suit your timeline and budget. Whether you’re stocking up on skincare favorites or trying a new beauty tool, we’ve got you covered.
1. Standard Shipping
Carrier: DHL or FedEx
Cost: $12.95
Delivery Time: 10-15 days after dispatch
Ideal for those who want a balance of speed and affordability. With trusted carriers like DHL or FedEx, your order is handled with care and tracked every step of the way.
2. Free Shipping
Carrier: EMS
Cost: Free on orders over $50
Delivery Time: 15-25 days after dispatch
Perfect for budget-savvy shoppers who don’t mind waiting a little longer. Enjoy free shipping on orders above $50, making premium beauty even more accessible.
Order Processing
Before your order ships, we take 1-2 days to process it. This ensures that every item is carefully checked and packaged to guarantee authenticity and quality—because you deserve nothing less.
Global Reach with Exceptions
We ship globally to bring the best beauty products to your doorstep! However, please note that we do not deliver to Asia and a few remote areas due to logistical constraints. If you’re unsure about your location, feel free to contact our support team for clarification.
Why Trust Our Delivery?
As your beauty confidant, we prioritize your satisfaction. Our delivery partners, DHL, FedEx, and EMS, are renowned for their reliability and global network. Plus, with our commitment to authenticity and value, you can shop with confidence knowing that your order will arrive safely and on time.
Need Help?
If you have any questions about delivery, tracking your order, or our policies, our customer service team is here to assist. Reach out to us at [email protected], and we’ll be happy to help!
Thank you for choosing Cerave Shop—where premium beauty meets hassle-free delivery. Start your journey to radiant skin and flawless beauty today!